Service Desk

The ITConcepts 1st level support team is committed to solving your problems without delay.

Support for existing customers

Accessing our support has never been faster, easier or more user-friendly!

If you have any problems: E-Mail Support Desk

PDF zu ITConcepts Support Guide

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The Team

Our support team consists of 1st level staff and a team of experienced ITConcepts consultants with expertise in various technologies and multi-platform environments.

Request username and password

Send an e-mail to:

The following information is required:

  • Company name
  • First name
  • Surname
  • Phone number

You will then receive an e-mail with your username and password.

Phone number Support Desk

+41 43 521 20 20

Software Partner