What is workload automation and what are the benefits of the process for your business?

The term workload automation (WLA) describes software-supported processes for planning, starting and executing business processes. Workload automation enables organisations to manage workflows, processes, and transactions without human intervention. In contrast to time-based automation, event-based parameters are usually used to initiate processes depending on events and dependencies.

The advantages of workload automation at a glance:

Improved efficiency

Workflow automation makes it possible to manage a large number of tasks simultaneously and to implement them more quickly. WLA is thus an effective instrument for sustainably in-creasing efficiency – especially for time-critical orders.

Higher quality

Within the framework of workload automation, it is possible to implement processes according to defined company standards, taking best practices into account. This makes it possible to meet service level agreements (SLA) with customers and prevent costly interruptions in operations.

Personnel resources

Through the largely automated control of workflows, valuable personnel resources can be relieved and thus freed up for other tasks. In addition, the human factor is eliminated as a potential risk of error in critical environments.

Workload automation is helping to increase productivity in a wide range of industries from process, financial, telecommunications and logistics to government and e-commerce.

When implementing workload automation software, it is important to configure the software specifically for individual needs. As an experienced IT specialist, ITConcepts advises you along the entire life cycle on powerful workload automation software. We respond to your individual needs and find the optimal solution for your business.

Automated application discovery and dependency mapping are essential for business success

Ensure that users in the organisation can access necessary applications and services at the right time.

  • A single central source for the documentation of your application dependencies
  • Increase the efficiency of the Change Advisory Board with trusted data for impact analysis
  • Prioritise tickets based on the business impact of an application and route accordingly
  • Identify weaknesses in the infrastructure to avoid problems.
  • Reduce manual effort in capturing configuration data

Workload automation vs. job scheduling

In connection with the automated execution of IT processes and workflows, the two terms job scheduling and workload automation are often used synonymously. However, workload automation should rather be seen as an extension of the job scheduling approach.

Classic job scheduling aims at the time-controlled execution of processes in a company, such as the automatic payment of salaries at the end of a month. Workload automation goes far beyond this functionality and can take dependencies into account, automatically eliminate errors and act across systems.

In short: Workload automation is capable of automating all processes that do not rely on a specialist decision. Modern WLA tools can also integrate hybrid environments and cloud systems. One such powerful tool is the Control-M software from BMC.

Automate IT processes with Control-M

Even in small and medium sized enterprises, the workload is high. There are various tasks to be done, which are of great importance for both the company and the customer.
In order to plan and optimise work processes efficiently, it is necessary to have the help of programmes that take over these tasks or at least support the optimisation of the workload. Control-M is the BMC software that was developed specifically for these requirements.

BMC Control-M Workload Automation

Control-M workload automation for digital enterprise management that simplifies and automates various batch application workloads while reducing error rates, improving SLAs, and accelerating application delivery.

Highlights of BMC Control-M

  • Highlights of BMC Control-M
  • Real-time analysis
  • Maximised uptime of the production environment
  • Data loss protection and assured business continuity
  • Automated job transfer from test to production


Control-M 9, BMC’s next generation of industry-leading workload automation solutions, continues to improve workflow service performance, ease of use, and reduce operational inefficiencies with new features such as high availability to reduce risk, standard predictive analytics, automated agent and client provisioning for faster upgrades and maintenance, and a time-saving global calendar feature. Control-M 9 significantly improves automated workflow delivery in applications by automating task delivery across environments.


Workflow provisioning time is reduced by up to 80% as all job definitions are reviewed and aligned to corporate standards, and manual tasks are reduced during the handover process.

Administration costs and times are reduced from months to a few days with automated client and agent provisioning. In addition, you save up to 50% administration time with the global calendar function.

Overview of functions and advantages:

Automated agent and client provisioning

Upgrade/deploy clients in simple steps or update agents

High availability

Maximised uptime of the production environment. Protection against data loss and secure business continuity

Analysis during execution

Standard insights into all jobs at a glance

Automated handover

Automated job handover from test to production improves development speed and eliminates manual errors

Accelerate DevOps with jobs-as-code

Is your organisation looking to accelerate application delivery and application quality to stay competitive in today’s end-to-end economy? By adopting a jobs-as-code approach, your organisation can be transformed into an agile application delivery and processes by eliminating rework and application delivery headaches. In addition, jobs-as-code enables your company to take advantage of a truly automated and continuous delivery pipeline while ensuring the highest levels of availability and reliability.


ITConcepts implemented a generator for us that made it possible to carry out the change of the job scheduler to Control-M largely automatically.

ITConcepts helped us to automate the program distribution with Control-M This allows us to flexibly, dynamically and transparently control various distributions via job scheduling from the CMDB using RfC. Errors could be minimised and downtime reduced. The change process can thus be used optimally.

Is your IT department increasingly overburdened with the manual control of business processes and transactions?

Would you like to sustainably increase the efficiency and quality of your processes and increase productivity?

Then use the potential of workload automation with BMC Control-M and benefit from powerful, central automation of time-critical processes. As an experienced IT specialist and consultant, we accompany you from the needs assessment and planning to the implementation and use of the software. Contact us.

Contact us and make an appointment for a personal discussion!

Software Partner